If you are not a 100% satisfied with your purchase, you can return it in order to have a full refund. Be aware that the shoes must be unused, in perfect state, exactly as you have received them and with the original box/packaging. You can return your order for up to 30 days from the purchase date. Once your return is received and inspected by the fulfillment center (usually within 72 hours of receipt), your refund will be processed and your credit will be automatically applied to your credit card or the other original method of payment within 7 days.
Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. As part of our 30 days return policy, all returns will need to be received and processed by our warehouse within 30 days of purchase. Any items received after that period (30 days) will be shipped back and the custumer will be responsible for the shipping charges, according to the previously chosen method of payment.
Please note: the customer is responsible for all the return freight charges. We do not pay for any return shipping. You can choose any shipping company to return the items but you must have verifiable tracking information, in case of any lost returns.
The customer is responsible for any damage to returned items.
The packing list must be included in the box so that we can apply credit to your credit card.
The return shipping address is:
Attn: Returns Dept.
1366 N.W. 78 Avenue
Miami, Florida 33126